FortiCare Services
Expertise at Your Service
Download BrochureUnlock the full potential of your Fortinet experience with our comprehensive lifecycle services. At Fortinet, we're dedicated to ensuring that every step of your journey, from design to deployment, operation, and evolution, is smooth and seamless.
Our suite of FortiCare Services goes beyond traditional support. It's a partnership aimed at maximizing the value of your investment in Fortinet products and solutions. With offerings such as Professional Services, Advanced Support, Priority RMA, Secure RMA, and Technical Support, we provide the expertise and assistance you need to thrive in today's dynamic security landscape.
Join the ranks of thousands of enterprises, service providers, medium and small businesses that trust Fortinet to deliver faster time-to-value and expedited product adoption. Our services cater to the unique needs of all types of organizations, including large enterprises seeking proactive support and medium/small companies in need of expert deployment assistance.
Experience the Fortinet advantage, where your success is our priority. Choose FortiCare Services for unparalleled support and service excellence.
Getting Started and Product Registration
Expertise at Your Service
24x7 Global Support
1,800+ NSE and Industry Certified Global Resources
3 Regional Centers of Expertise
23 Support Centers and 40 Regional Depots
200+ In-country Depots
4-hour Expedited Hardware Replacement Availability
Professional Services
Fast-track your return on investment with streamlined deployment from our experts. Our consultants have multi-vendor experience and can help you design a full solution, quickly migrate from legacy technologies, and adopt new capabilities.
Per-account Service: Advanced Support
Increase your team's productivity and avoid incidents with operational reviews by designated resources. Account planning and upgrade assistance help you add new capabilities with confidence.
Per-device Priority RMA and Secure RMA Services
Meet your availability requirements with our Priority RMA Services. Our Secure RMA services offers data privacy, so you don’t have to send us the faulty device.
Per-device Technical Support Services
Maximize the effectiveness of your solution with 24x7 assistance from technical experts. Fortinet offers three options to meet your availability objectives.
80+ Countries with telephone support
23 TAC locations
3 Regional Centers of Excellence
190+ countries with RMA hardware coverage
