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Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Observe, Correlate, and Respond

See how FortiMonitor empowers NetOps teams with end-to-end network and application performance monitoring that helps improve customer and employee digital experience.

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FortiMonitor dashboard

Integration with Fortinet Security Fabric, Unique Performance Insights Across SD-WAN Underlay Infrastructure

  • Integration extends monitoring visibility across your entire Security Fabric
  • All performance stats of all Fabric devices are available, in addition to FortiLink status, network interface utilization, and Wi-Fi radio utilization
  • SD-WAN underlay monitoring enables DEM insights across active SD-WAN members, surfacing user-level metrics on application reachability
  • Metrics on SSL resolution time, DNS resolution time, time to first byte, time to last byte, and RTT, plus standard packet loss, delay, and jitter, are delivered per underlay
FortiMonitor path monitoring

End-to-End Continuous Hop Analytics

Path monitoring provides a complete look at the route your traffic takes from (multiple) sources to your mission-critical applications. Leveraging vantage points both inside and outside the network allows you to immediately triangulate connectivity issues. At each hop in the route, the visualization will highlight hops where a degraded service is detected based on packet loss, delay, and jitter.

  • All data is stored so users can scan to identify exact routes during times of poor performance
  • Transit networks and known problem hops can be visually identified 
FortiMonitor topology view

Live Platform-Agnostic Network Maps

Stay up-to-date on the health of your network, across the organization, with a live topology view. The topology map is highly customizable, in addition to allowing multiple views to be created.

  • Leveraging multiple discovery protocols enables a deep inspection of your network assets
  • An additional benefit of this approach is the ability to discover rogue entities on your estate, with choices to add to monitoring
  • The maps advertise nodes that have reported a problem in real time, enabling teams to quickly isolate the device and resolve the issue 
FortiMonitor incident response

Incident Response and Automation

FortiMonitor offers native incident management workflows, in addition to facilitating automated playbooks in response to incident detection.

  • Centralize all detected incidents in a unified incident management platform
  • Escalate incidents with a broad suite of integrations with IT service management (ITSM) tools
  • Leverage an alerting mechanism designed to automatically escalate incidents as time progresses
  • Save time with automated investigation and/or remediation though automated playbooks that are launched the instant an incident is detected 

Features and Benefits

FortiMonitor is a DEM platform that gives your IT team exceptional visibility to troubleshoot and optimize user-to-application performance issues and improve customer and employee digital experiences.

ENDPOINT-TO-APPLICATION PERFORMANCE VISIBILITY

View digital experience from the user's perspective with a single, SaaS-based solution

END-TO-END VENDOR-AGNOSTIC MONITORING

Monitor end-user devices, network, cloud, on-premises infrastructure, and applications

SECURITY FABRIC INTEGRATION

Gain insight into FortiGate and other Fortinet device health and performance metrics

SYNTHETIC MONITORING

Run synthetic checks on applications from global public nodes, private networks, and employee devices

APPLICATION-SPECIFIC SYNTHETIC CHECKS

Simulate application traffic over SD-WAN underlays to accurately measure real-time user experience

INCIDENT RESPONSE AND AUTOMATION

Use automated runbooks to correlate performance data, respond to incidents, and remediate issues

FortiMonitor Use Cases

build in features icon
TROUBLESHOOT USER-TO-APPLICATION ISSUES
Correlate end-to-end performance metrics to quickly diagnose the root causes of technical issues.
Visibility Protection
PROACTIVELY IDENTIFY PROBLEMS
Establish thresholds and notifications to identify and remediate performance problems before the business is impacted.
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IMPROVE DIGITAL EXPERIENCE
Run synthetic transaction monitoring (STM) to simulate user transactions and pinpoint performance issues.

Case Studies

Athens Independent School District
Athens Independent School District
Pioneering Texas School District Improves Its Cybersecurity Posture with the Fortinet Security Fabric
Northeast Texas Community College
Northeast Texas Community College
Revving Up Security Automation for a Community College's Lean IT Team
MicroStrategy
MicroStrategy
MicroStrategy Uses FortiMonitor To Enhance Its Cloud PaaS and Offset High Monitoring Costs
Informatica
Informatica
Informatica Uses Fortinet to Proactively Monitor, Manage, and Scale Its IT Infrastructure

FortiCare Support & Professional Services

Fortinet is dedicated to helping our customers succeed, and every year FortiCare services help thousands of organizations get the most from their investments in Fortinet's products and services. To achieve this, FortiCare follows the life-cycle approach and provides unique services to help our customers in their success journeys.

Best Practice Services

Expedite your deployment and adoption of FortiMonitor with FortiCare Best Practice Services.

Technical Support Services

Per device support for effective operations, includes tier for 15 minute response time for critical products.

Resources

Data Sheets
Analyst Reports
Blogs
eBooks
Point of View
Solution Briefs
Webinars
Videos
White Papers

Training & Certifications

FortiMonitor Course
In this one-day course, you will explore the basic features of FortiMonitor. The theory lessons and hands-on labs will take you  through the process of configuring monitoring for local servers, network devices, and VMware infrastructure, as well as incident handling, alerts, maintenance schedules, and reports.

FortiMonitor Product Demo

Learn how to get end-to-end visibility into user experience with a self-guided demo.

What to Expect:

  • Experience a live, large-scale monitoring environment, including cloud sites
  • See Security Fabric integration with SD-WAN synthetic monitoring
  • Learn more about incident response, automation, and report generation

FortiMonitor News

Letter from Ken Xie (CEO) on Panopta Acquisition

The benefit for you: as customers accelerate their digital innovation initiatives, ensuring that their infrastructure has a 100% uptime with continuous networking and security services is key to a successful business outcome and a seamless user experience